FAQs
Can Jet Members guarantee availability even in seasonal peak times?
We endeavor to always provide members with an option on every occasion but limitations can apply (e.g. slots/parking) and if the request is within the minimum booking notice period.
Please also consider if there is sufficient time to receive any applicable permits for take-off / landing (less than 24 hours, for example, can have restrictions), as well as any applicable laws which may be enforced, such as cabotage.
The easiest advice is to book as far in advance as possible.
Can I choose specific aircraft?
Yes, you are not committed to a specific aircraft or category, members may choose any specific model from the options provided to them by their Account Manager, if you have specific requirements please let us know upon making your enquiry.
Does My Membership Expire?
No. Funds deposited into your account are yours and not subject to expiry. We do reserve the right to adjust any agreed hourly rate after 12 months.
Where is your main base of operations?
Jet Members is headquartered in the UK, with our main membership programmes serving the United Kingdom and Europe. If however you are looking for an intercontinental flight, we are more than ready and able to help on a flight-by-flight basis.
For more information please email us with your enquiry or contact your personal Account Manager.
What is the typical size of the aircraft you offer?
Jet Members can offer a large arrangement of aircraft ranging from Turboprops, Very Light, Light, Super Light, Midsized, Super Midsized, Heavy, Ultra Long Range and VIP Airliner categories, as well as Helicopters.
The typical maximum amount of passengers which can be transported is up to 14 passengers, depending on specific category and routing.
Can I take my dog on a private jet?
Yes, but check with the airline as some will have weight or other operational restrictions. Jet Members will advise passengers on the specific protocol depending on the routing.
Rules regarding taking your dog on a private jet?
Some private airlines may only be approved to take dogs of a certain size or weight so its best to check with the airline or Account Manager. Entry into certain countries such as the United Kingdom have further restrictions on airports of entry.
What is a CTOT?
CTOT stands for calculated time of take-off. This is when an operational restriction may be placed on the flight due to Air Traffic Control / Airspace Congestion. Where possible, CTOTs can be compensated by requesting a ready message if passengers are already on board.
Are there crew duty limitations on private jets?
Yes, crew are only able to operate a maximum of hours each day and be on duty for a certain number of days per week before mandatory rest periods are required. Duty days can be extended or reduced depending on the time the crew start the day, the time on the ground and number of sectors performed. For ultra-long missions an additional crew member may be required and should have an appropriate rest area on the aircraft.
What is the check-in time for a private jet?
For small groups 1-4 passengers 20 minutes, for larger groups it is worth planning 40 minutes. If the charter is greater than 19 passengers the airline will advise accordingly.
Is screening required on private jets?
If you are on a commercial charter flight, screening is not mandatory on aircraft less than 10 tonnes. On larger aircraft (super midsized cabins) screening is a mandatory process. If you are a private owner, screening may be waived.
How much is a Very Light Jet per hour in Europe?
Expected hourly rates, including positioning in the region of €4,000 to €6,000.
Expected hourly rates excluding positioning in the region of €2,000 to €5,500.
How much is a Light Jet per hour in Europe?
Expected hourly rates including positioning in the region of €5,500 to €6,500.
Expected hourly rates excluding positioning in the region of €2,550 to €3,000.
How much is a Super Light Jet per hour in Europe?
Expected hourly rates including positioning in the region of €7,000 to €8,900.
Expected hourly rates excluding positioning in the region of €3,500 to €,4,450.
How much is a Midsized Jet per hour in Europe?
Expected hourly rates including positioning in the region of €8,000 to €10,000.
Expected hourly rates excluding positioning in the region of €4,000 to €5,000.
How much is a Super Midsized Jet per hour in Europe?
Expected hourly rates including positioning in the region of €8,000 to €9,500.
Expected hourly rates excluding positioning in the region of €4,000 to €4,750.
How much is a Heavy Jet per hour in Europe?
Expected hourly rates including positioning in the region of €8,500 to €12,000.
Expected hourly rates excluding positioning in the region of €4,500 to €6,000.
How much does it cost to charter a private jet?
The cost of a private charter depends on many factors, such as the routing, aircraft type, length of stay, departure times, passenger numbers, and applicable taxes. Hourly charter prices in the UK and Europe start from €3,000 per hour and can increase exponentially. If you want to know a specific cost, our online trip estimator can calculate trip pricing instantly, and it is currently free to use by members and non-members.
Are private jet flights charged per person or per plane?
Private Jet Charter Flights are charged by the hour, but there are growing expenses that may affect the charter price, such as passenger taxes, which have risen significantly in recent years.
What factors influence the final price of a charter?
There can be a multitude of factors that affect the final charter price prior to confirming the specific charter options. These includes: Aircraft Category, Flight Departure or arrival time, The Passenger Number for the inclusion of taxes and catering, length of stay at your destination, availability and positioning of the aircraft.
European operators generally provide a fully inclusive price once confirmed, which can include the variation of the cost of fuel, but this should be clearly stated prior to confirmation.
Specific catering requirements, Pet Fees, De-icing and use of on board Wi-fi can be charged additionally. Jet Members does provide tailored packages to mitigate any unknown ancillary charges.
What is included in a standard charter quote?
Aircraft, Crew, Hull Insurance, Current Fuel Costs, Taxi Time, Landing and Handling Charges (VIP terminal), catering appropriate to the time and length of flight, which can vary depending on the chosen airline.
Are there hidden fees I should watch out for?
Specific catering requirements, pet fees, de-icing, and use of on-board Wi-Fi may incur additional charges. Some other jet card programs may charge based on actual flight time, not the quoted flight time, so if your trip takes longer (due to ATC delays), you could be charged an additional fee per minute of extra flight time.
Jet Members provides tailored packages to mitigate unknown ancillary charges against your charter flight
What is an “empty leg” flight?
In the simplest form, an empty leg is when an aircraft must travel from A to B to meet with its next charter flight. Empty Legs can be significantly lower in cost than standard rates, but additional conditions of carriage apply. If you are looking for any specific flight here is a Link to our current empty leg offers
What are the disadvantages of an empty leg flight?
Empty Legs can be cancelled or amended at a moment's notice, and as the charterer, you have to accept these terms and conditions. This can mean moving your departure in accordance with the airlines (earlier or later) and/or being accepting to the airline reneging the agreement if circumstances change significantly.
Do I have to pay for the crew's hotel and food?
You do not have to be concerned the hotel accommodation of the crew if you are planning a short getaway (but you need to appreciate that they will need to be able to find somewhere to sleep!) Hotel and food arrangements are orgainisied by the airline and the cost is incorporated already into the charter cost of the charter price. Note: If you wish to significantly move the departure earlier or later, which means the crew need to be provided with accommodation otherwise known or agreed upon in the confirmation, an ancillary charge may be requested from the airline.
What are repositioning (ferry) fees?
Repositioning (ferry) fees are the associated cost of moving the aircraft to/from your charter flight. Repositioning fees can be mitigated by use of transient availability and/or empty legs (subject to conditions). Some airlines or providers may not openly charge a repositioning fee but may recover this cost my means of a higher live occupied rate.
Do I pay extra for landing and airport handling fees?
Private Jet Charter quotes from Jet Members should include all associated airport fees and handling for your requested trip and departure time. Deviations from the schedule can incur additional fees. E.G Farnborough EGLF airport has higher weekend fees. London Heathrow charges a significant premium versus other London airports such as Biggin Hill.
How does de-icing cost work in the winter?
In the colder winter months, the potential buildup of ice on aircraft flight services affects all aircraft (private jets or otherwise). The need for de-icing, however, depends on weather conditions known only at the time of departure and on the extent to which the amount and dilution of de-icing fluid are needed. Unlike commercial services, which will absorb this de-icing service cost private jet operators may pass this charge back to the client. Jet Members does provide tailored protection guarantees to its members if de-icing is needed on the day
Is luxury tax included in the price?
Many private jet operators will include Luxury taxes with the charter agreement based on the quoted number of passengers stated. Supplemental passengers may incur additional fees so it is advisable to check with your private account manager.
Can I pay for a private jet using cryptocurrency?
Jet Members currently does not accept cryptocurrency as standard for charter flight payments for flying programs. This is subject to review based on the charterer's and charter flight's conditions.
How does overnight parking fees work?
If you are arriving or departing from an airport which does not provide sufficient time to position the aircraft in or out of the airport, then the airline may wish to charge an overnight fee within the quoted price. Airport overnight parking charges vary significantly depending on the airport. For example a Super light Phenom 300 London Oxford 24hour fee is £140 compared to £240 to £400 at London Farnborough
What are the cancellation policies for charter flights?
Cancelation policies for charter flight should be considering in 2 parts;
A.) What is the policy for cancelling a flight (Flight by flights vs Jet Card Program)
B.) What is the policy for cancelling a flight program (Block of hours)
Part A - If you are buying flights on a pay-as-you-go basis, a charge may be applicable for cancelling a specific flight; this can vary from a nominal fee to the full charter cost, depending on the notice given before departure.
Part B - If you have a Jet Card program in which you have bound yourself to a minimum amount of flying, flight cancellation charges may be a little lower. It should be noted, however, that if you regularly cancel, you may be at risk of unused hours expiring (a loss of investment) or the program holder expelling you from the agreement.
Aircraft & Fleet Options
What is an FBO (Fixed Base Operator)?
Usually separate from the main airport terminals, an FBO is basically where you will generally report for charter flights. An FBO should be able to provide dedicated services to crew and passengers (VIP lounges, Ground transport, catering and cleaning services). Customs and Immigration can report to FBO’s to clear passengers without waiting in queues.
What is the difference between a light, midsize, and heavy jet?
This is a simple way to diversify the wide range of private jet models available to charter. As a short guide these are short definitions to distinguish between each category
Light Private Jet – Non stand up cabin, 4 to 6 passengers and no stewardess, Luggagle allowance up to 6 soft sided bags and a commercial range of up to 2.5 hours
Midsized Private Jet – Near standing cabin (duck your head), enabling better mobility in the cabin, larger enclosable lavatory, and luggage hold up to 8 to 9 soft-sided cases. Commercial range of up to 3 hours with optional flight attendant.
Heavy Private Jet – Full standing multi-zone cabin for up to 14 passengers. Designed for longer flights up to 8 hours. Stewardess service included and luggage allowance of up to 14 soft-sided bags.
How do I know which size jet is best for my trip?
Given the scope of different plannable routings and aircraft models, we strongly suggest consulting with one of our private account managers.
It's not only about the cabin height and width, but also the considerations to the performance of the aircraft at the chosen airports, how much luggage you wish to take and the service required on board (Stewardess, Wi-Fi, and hot catering options?)
Which private jets are the best for long-range trips?
Flights longer than 7 hours generally require a heavy jet. Flights longer than 8-10 hours may require ultra long range get aircraft like the Dassault Falcon 7X as and example. Flights between 10 to 13 hours will need the very latest models such as the Global 8000, Gulfstream G800 or Dassault Falcon 10X.
What is the difference between a jet card and an on-demand charter?
On Demand is basically another term for PAYG or flight by flight arrangement. A good solution for clients with less than 3 requirements per year.
A Jet Card Program can be based on either a price per hour or Market Pricing. Clients generally agree to a preset amount of flying within a certain flying region (Europe / North America). With an agreement in place, the client can make bookings faster without the need for individual charter agreements or payment transfer delays.
Can I buy and own my own private jet?
Private Jets ownership is generally best considered for those expecting to fly around 300 to 400 hours per year on their aircraft. Some owners may mitigate the costs of their private aircraft and offset depreciation by making the aircraft available for charter to accumulate sufficient flying time to justify ownership.
How old are the aircraft used for charters?
Aircraft of any age can be chartered, provided the aircraft and crew meet the required safety standards. Some of the older private aircraft available for charter are in North America (1980s), whereas European fleets are a little newer. As a guideline, Jet Members does not offer any aircraft older than 2004.
Do private jets have Wi-Fi?
Not all private jets have Wi-Fi, and this is more commonplace on the larger cabin models. There are, however, some exceptions to this rule, and a few smaller super light jets have the ability to provide on-board internet services. Jet Members can filter models accordingly if requested.
Do private jets have private bathrooms?
Most private jets have a lavatory of some sort, the larger the aircraft category the larger the space and amenities. Some heavy jet categories have two bathrooms so the crew do not disturb passengers if sleeping on a longer journey.
Can I sleep comfortably on a private jet?
Private jets have comfort in mind, even compared to modern first-class suites on commercial airliners. A private jet has some other significant advantages, including ultra-quiet cabins, lower cabin pressure, private washroom facilities, ambient temperature control and dedicated cabin crew refined service to your needs.
Do private jets have beds or lie-flat seats?
More recent Ultra-Long-Range Private jets like the Gulfstream 700 and Global 7000 and 8000 have a dedicated rear bedroom. Other models can convert divans and seats together to become single and double beds. Additional air mattresses can be provided on top to provide additional comfort.
Which private jets come with flight attendants?
Generally speaking, most private jets which are classified as Midisized, Super Midisized, Heavy or Ultra Long Range will have either one (or two) flight attendants on board depending on the passenger number. These aircraft are normally designed with a separate forward galley which can be closed from the main cabin.
Can I smoke on a private jet?
Smoking is permissible on certain private aircraft providing permission is requested before the flight. A post flight cleaning charge may apply.
Are private jets faster than commercial airliners?
Many private jets will fly faster than commercial airliners, larger cabin models tend to have a higher cruising altitude which evades traditional airways and allows them to dictate their own higher cruising speeds.
Do private jets fly higher than commercial aircraft?
Larger cabin private jets have a higher service ceiling than commercial aircraft. With the higher altitude the aircraft can fly at faster speeds and request more direct routings reducing the overall travel time.
Do private jets experience turbulence differently?
Turbulence affects all aircraft differently, depending on the size and weight of the aircraft. Recent enhancements in flying controls introduced in the Legacy 500 and Preator 600 actively improve ride quality in turbulent conditions.
How much luggage can I bring on a private jet?
Each private jet will have its own maximum allowance, so it is best to check with your broker or airline. On lighter models, this may only be 3 to 4 bags, whereas on large models, 19 cases may be permissible. If you are looking to travel with substantial luggage, it is always advisable to use soft-sided items rather than traditional cases. This will give more versatility (space) in the luggage area.
Is there a weight limit for individual suitcases?
There is no universal per-bag weight limit on a private jet – instead the limit should apply to the total weight of all luggage being transported. Some airport operations may be limited to what they are allowed to flight on the aircraft. Heavy items greater than 25 kg may require additional manpower to safely load onto the aircraft.
Instead of individual bag fees or strict single-item caps, limits are dictated by the total aircraft payload, the physical volume of the baggage compartment, and overall weight-and-balance calculations.
Can I bring oversized items like golf clubs or skis?
Yes, oversized items such as golf bags, skis, and bicycles are permitted onto private jets on the condition there is sufficient luggage space. Light cabin private jets will be more limited compared to the larger heavy private jets. Certain items such as electric golf trolleys and e-scooters/e-bikes may not be permitted, with considerations given to the batteries which may be attached.
What is an Empty Leg?
An Empty Leg is when an aircraft needs to position from its last landing location to its next charter flight.
What is Cabotage?
Cabotage restricts foreign airlines performing domestic charter operations in another country (unless bi-lateral agreements are in place).example a French Airline cannot perform an internal UK flight and Visa Versa.
What are flight permits?
Airlines may require flight permits to enter a country, whether to perform a charter operation or simply to overfly that territory. When permits are required, sufficient time should be considered to perform the flight. If permits cannot be obtained, the charter flight may not be possible and may require the use of another carrier.
Is it better to pay an hourly rate or pay for the trip price for private jets?
In Europe, shorter trips may be better on an a hourly rate even it there are daily minimum charges. For longer trips more than 120 minutes trip pricing becomes more economical.
What is the difference between a Private Jet Estimate and a quote?
An online Private Jet Estimate from Jet Members should factor all taxes, standard catering, taxi time and positioning costs associated with the flight but this should be treated as a guide only. A quote should be associated to a price received from a specific operator which will remain subject to contract and prepayment.
Are Private Jets more susceptible to the weather?
Newer models have adaptive turbulence reduction systems to maintain a smooth flight in cruise. In adverse weather conditions under commercial charter conditions, private jets must still operate above the minimum conditions approved on their licence in including and not limited to:
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Runway Condition
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Wind Speed and Direction
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Cloud Cover
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Horizontal and Vertical Visibility
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Temperature
How Safe are Private Jets for charter?
All Private Charters should comply with a full commercial operation, such as any scheduled commercial airline. This should include regular maintenance inspections, crew training and medical exams and simulator training. The easiest way of knowing is to request a copy of the Air Operators Certificate and Insurance documents.
How much does a private jet cost from London to Palma de Mallorca?
Very Light Jet From € 12,000
Light Jet From € 12,200
Super Light From € 17,150
Midsized From € 20,000
Super Midsized From € 23,000
Heavy Jet From € 28,000
How much does a private jet cost from London to Nice?
Very Light Jet From € 8,900
Light Jet From € 11,500
Super Light From € 14,500
Midsized From € 16,000
Super Midsized From € 17,000
Heavy Jet From €28,000
How much does a private jet cost from Manchester to Faro?
Light Jet From € 16,400
Super Light From € 21,150
Midsized From € 27,000
Super Midsized From € 30,000
Heavy Jet From € 42,000
How much does a private jet cost from Manchester to Nice?
Very Light Jet From € 11,300
Light Jet From € 12,100
Super Light From € 18,000
Midsized From € 18,200
Super Midsized From € 24,700
Heavy Jet From € 33,000
How much does a private jet cost from Manchester to Rome?
Very Light Jet From € 14,850
Light Jet From € 15,200
Super Light From € 22,000
Midsized From € 25,000
Super Midsized From € 30,000
Heavy Jet From € 36,000
Try our free online estimate - it can provide a more tailored private charter price.
How soon can I have a jet ready after calling?
in Europe generally, 3-4 hours is the fastest response time for booking a private flight. Even if an aircraft may be at your location, the crew will need time to prepare the aircraft, paperwork and immigration procedures.
Can I book a one-way flight?
Yes, in most instances one-way flights are quite common practice with potentially discounts available through empty legs and transient availability.
Safety & Regulations
Are private jets safe?
Air travel remains one of the safest forms of transportation. Private Jet Charter Operators are essentially mini airlines and need to comply with the same commercial standards of maintenance, training, medicals, and airworthiness as any traditional scheduled airline.
How can I verify a private jet operator’s safety record?
If you are considering chartering an aircraft, you may request the valid Air Operators Certificate (AOC) and insurance. Additionally, you can request ancillary information such as the crew flying experience (Hours flown) and when the last time the aircraft was in maintenance. Certain countries such as the United Kingdom Civil Aviation Authority can provide information on the specific tail registration (G-INFO) and whether the aircraft is retains a valid AOC.
Do private jets need two pilots?
All private jet charter flights should be operated with two pilots. There are however some exceptions to the rule:
1.) Some helicopter charter flights may be operated by a single pilot.
2.) Some piston and turboprop operations in certain countries may be a single crew operation – Caribbean Island hopping for instance. For these specific charter flights, check and request two crew if specifically needed.
What are crew duty time limitations?
Crew Duty Limitations protect the flight crew from elongated working conditions and provide a maximum permissible flying schedule the crew can operate to within the day (weekly restrictions also apply) for example, A fresh crew (just off a rest period) can work to a maximum of 14 hours each working day (0800-2200). This, however, can be further reduced if crew are requested to perform multiple sectors within the day or the flight schedule at an early time. Extensions may be granted if there is a permissible place for the crew to fully rest without disturbance.
How much rest does the flight crew need between flights?
A crew needs a minimum down time of 10 hours within a 24 hours window. The maximum duty day permissible is 14 hours, but multi-sectors, earlier or late departures will reduce your maximum permissible duty time. Additionally, No pilot may fly more than 32 hours during any seven consecutive days, and each pilot must be relieved from all duty for at least 24 consecutive hours at least once during any seven consecutive days.
Are private jets charter flights subject to security screening?
In the UK all private jets with a maximum take-off weight of 10 Tonnes or more requires passengers to be screened. Security screening is at the discretion of smaller cabin aircraft
Do I need a passport to fly on a private jet?
For international flights passengers are required to carry with them their passports and submit a photocopy of their passport in advance of the day of travel.
What is cabotage in aviation?
Cabotage prohibits foreign carriers from performing hire-and-reward charter flights within a country which is not their origin or when there is no bilateral agreement between the countries. Example: a German-registered aircraft cannot perform a charter flight from Leeds (UK) to London (UK); however, it may position between these two airports empty without passengers or ii.) Fly domestically with passengers, provided the passengers entered the UK previously on the aircraft (no additional passengers embarked), and the flight can be demonstrated as a continuation of a larger international flight (e.g. Berlin – Leeds – London)
How is maintenance tracked for charter aircraft?
Aircraft have maintenance cycles of all components of the aircraft (Engines, undercarriage, wings, fuel tanks, wheels, heat packs (Brakes). Manufacturers will state when each component should be inspected, removed, overhauled or replaced. Generally, after 10 years or a C check, a major inspection of the aircraft is required to look for corrosion, which can involve the removal of wings and X-rays throughout the cabin.
Do private jets carry medical equipment (like defibrillators)?
Private jets will carry first aid equipment on board; larger aircraft models will also have defibrillators, portable oxygen, etc if needed by passengers
Booking & Logistics
How do I book a private jet charter?
Online estimation tools provide a handy guide to costing (Jet members flight Estimate tool), but the primary method of booking a private jet is by phone and email. When booking private jet have the following information ready to hand:
Date(s) and time(s) of the flight
Destination
Passenger Numbers
Passenger Requirements
Special preferences if known (pets, catering, allergies, VIP)
Can I book a one-way flight?
Yes, in most instances one-way flights are quite common practice with potentially discounts available through empty legs and transient availability
Can I fly to multiple destinations in a single day?
Yes, private jets regularly move between 3 to 4 destinations each day, so providing your schedule is within the limits of the maximum crew duty period, a private jet can save you a tremendous amount of time compared to waiting at airports.
Can I choose my own departure time?
Yes, private airlines will accommodate to your schedule. Once confirmation has been made, any amendments to your departure time are dependent on the prior commitments to the aircraft and crew. Tip from a costing perspective any early or late departures may incur airport extension costs or overnight fees, so if you are amenable to options make this known when making enquiries. Some airlines may also offer discounts if you agree to a dynamic departure window (basically an AM or PM departure).
What is a slot restriction at an airport?
A slot restriction at an airport is an allotted time the airline has been provided to arrive and/or depart. At major airports and during large sporting events, these can apply, so providing as much forewarning when making enquiries will give a better chance of an amicable arrival and departure time.
Do private jets leave if I am late?
Private airlines will generally make some allowances for late arrival of passengers, but this should never be taken as standard as some airports may require the aircraft to depart at a certain time or the crew may be approaching their maximum duty allowance and need to depart to meet other commitments. Always be clear if you are not going to make the airport in time, and after all this is a common courtesy of any service or industry
Are there blackout dates when I cannot fly?
If you are not committed to a certain operator or flying program, private jet flights can be arranged 365 days a year, 24 hours a day. Certain restrictions may apply on bank holidays or major sporting events when airport capacity may be more limited.
Can private jets fly into any airport?
Private Jets can operate into hundreds of smaller, more local airports, which may be more convenient to the passengers. Restrictions, however, may still apply depending on the facilities available (Customs, Fire Cover, Runway length, operational hours), so we would recommend discussing your requirements with an account manager who will be able to provide specific information.
Can private jets land on grass or gravel runways?
Some private jets like the Pilatus PC24 can land on grass or gravel runways, but if the airport is not commercially licensed, charter flights may still be prohibited.
Which airports are the best for private aviation?
Smaller regional airports which are less congested (subject to slots) will give you much more flexibility with your schedule than major international airports such as Heathrow. In London, for example, there is a multitude of smaller airports to choose from, such as Biggin Hill to the south, Luton to the north and Farnborough to the west, all of which have different opening times, landing fees and capacity constraints. A charter broker or account manager should be able to guide on what would be the most appropriate airport for you based on your location, destination and aircraft availability.
How much does it cost to land at a major airport?
Landing costs vary significantly across the world and can be a substantial component of the charter costs, with some airports requesting landing fees of over £6.000. In these instances smaller regional airports should be considerably more cost effective and more accommodating to your travel schedule.
Can I change my itinerary or flight schedule mid-trip?
Airlines may endeavour to accommodate any last-minute changes to your schedule. If the schedule, however, cannot be met due to conflicting pre-agreed commitments, you are committed to what you have agreed with the operator, with the option to cancel the flight subject to any termination fees which may be applicable at the time of amendment.
Do private jets have to stop to refuel on long flights?
A fuel stop on a private jet may be required on longer flights, depending on certain conditions: Windspeed, aircraft weight, and departure airport runway length. On transatlantic missions (London to New York), the majority of heavy cabin class private jets will be direct when returning (New York to London); even some smaller super-midsized private jets like the Gulfstream G280 may be able to perform a direct flight.
How long does a fuel stop typically take?
A fuel stop on a private jet can typically take as little as 30 minutes. At more congested airports, fuel stops can take longer, but in certain occasions this can be used to clear customs, making your final arrival a faster process.
🐶 Baggage, Pets & Passengers
Can I bring my pets on a private jet?
Pets can be taken onto private jets and may be seated in the cabin. Certain airlines however, may have restrictions as to the maximum number of pets and the weight of each animal.
Where do pets sit during a private charter flight?
Your pet can travel with you in the cabin during the flight. Dogs, for instance, can be seated on the floor or on a seat. During take-off and landing, the crew will instruct you on how to keep your pet secure (on a leash). Cats, ferrets, and other animals may be required to be transported in a travel crate.
Do I need a passport for my pet?
For international flights, all pets should hold a valid pet passport and appropriate vaccination and documentation for rabies and tapeworm. Animal Health Certificates (AHC) may also apply for pets entering the European Union.
Can I bring firearms or hunting equipment on a private jet?
General Hunting equipment can be taken on private jets and helicopters under certain conditions. The specific hunting items are made known prior to confirmation. Certain items such as long knives and swords may not be generally permitted so it is best to check with your account manager. Ammunition is generally not permitted on the aircraft unless the airline agrees and holds a dangerous goods licence. Pilots may request the hunting items be separated and secured from other passengers and their belongings. Any direction given by the crew should be considered non-negotiable.
What happens to the savings earnt on my maximum hourly rate membership?
Every time the calculated trip cost is lower than the maximum agreed rate on your membership, the difference / savings are returned to your account. These savings remain on your account as flight credit and can be used towards additional flying, upgrades and complimentary ancillary services.
Please note however that as we work on providing our members with savings on every flight, the savings earned are non refundable / transferable unless agreed before the start of your membership - otherwise, there is little sense for providing the initial savings.
Whats included in the charter cost?
Each option provided to our members should include the following as a minimum:
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Aircraft + minimum twin crew for fixed wing operations
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Airport Landing and Handling Fees based upon the quoted departure time (certain high density airports such as London Heathrow or amendments to the departure time may have additional terms and conditions applied)
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Aircraft Insurance
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Euro Control Fees
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De-Icing Protection in accordance with your membership
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Aircraft Mechanical Protection in accordance with your membership.
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Fuel
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Passenger Taxes based upon the specific stated number of passengers provided at the point of enquiry
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Catering based upon the specific stated number of passengers provided at the point of enquiry
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Carbon Offset fees - if requested to be charged by the member
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Full flight watching service and trip notifications