
WHO ARE WE?
Jet Members is a tailored private jet solution
Based just outside London, Jet Members was created for clients looking to prepurchase a set amount of hours within Europe to use on private aircraft.
Stepping away from offering a traditional pre-determined fixed hourly rate or ‘one price fits all’, Jet Members gives clients the opportunity to tailor their own private jet programs - hence the name 'Jet Members'.
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As mentioned, rather than pricing blindly we look at the core elements which commonly affect the cost of trip (such as advance notice given, specific routes, flight time, length of stay, aircraft type), and create an online quote generator to save the need of speaking to a salesperson.
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Jet Members works on the common ideal that no two clients are the same - only linked perhaps by one commonality, to get the best option and the right price, tailored to their specific needs.



THE ETHOS OF JET MEMBERS
Straight-talking with a personalised approach
Our aim is to provide the needs and wants of each our members precisely. No illusions of grandeur, no sterile corporate feel. Just a personable approach without an agenda.
Consider if you will the same analogy as buying a suit. There are many mainstream vendors available, but nothing matches something that is individually ‘one of kind’ tailored…
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In private aviation nobody wants to be treated like any other person in the line, nor be dependent on an app or artificial intelligence to deliver the service and we absolutely understand this. If you want total attention on your requirements and not just being the generic fifth flight of the day, a more boutique company can provide you with that extra attention to your trip.
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We freely admit from the outset we are not, nor trying to be, the largest private aviation company in the world.
For us size is not a concern, instead, it is to be great at what we do, living by the phrase ‘quality over quantity’ every time.
PROMISE TO OUR MEMBERS
Always by your side, from your initial request to leaving the private terminal - our members receive the highest standard of personal service
Our promise to our members is to offer, without agenda, impartial and competitive aircraft options suited to your specific needs, supported with tailored benefits, to provide a bespoke package to each member.

OUR CORE VALUES
We aim to deliver tailored, fair and more sustainable private jet solutions, for our members, than currently available in the market
TAILORED
As every member is different, our aim is to provide bespoke pricing in accordance to your flying arrangements – no pre-set program rates or fixed commercial terms. Everything is based around your expected flying needs.
FAIR
To protect members from unforeseen additional flight costs which can occasionally arise such as: aircraft de-icing, satellite communication fees and supplemental aircraft in the event of unscheduled maintenance issues.
SUSTAINABLE
As part of our mission, we intend to carbon offset each private jet booking made by our members.
SERVICE, SAFETY & COMPLIANCE
Always a high pedigree of service
We know service and safety is paramount when electing an operator. Our membership options allow you to flex your choices as market conditions evolve – so you are never stuck in a program on an ever aging fleet of aircraft, and you have the choice of specific aircraft each time.

AOC & INSURANCE
All aircraft provided to our members shall hold as a minimum requirement third-party liability insurance and an Air Operator Certificate (AOC), a document that an airline or operator is required to hold before operating commercial air transport flights.
MULTI-CREW
OPERATIONS
All fixed wing options are operated with a minimum of a dual crew as standard. Larger aircraft models offer (multi) cabin attendants, or even an additional third pilot dependant on the trip duration, in accordance to the specifications of the aircraft model.


REPUTABLE
AIRLINES
Jet Members will only use airlines with a consistent record of service, with a valid Commercial Air Operators Certificate. As standard protocol we don’t offer aircraft older than 2004, and ensure they have met the independent safety requirements of Argus Gold or Wingman Wyvern Approved Status.
WHERE WE
OPERATE
Unless stated, our Protected Hourly Rate programs operate within Europe and the United Kingdom. Our Pre-Paid Fund Accounts and Fly Now Requests provide coverage for the rest of the world.


CATERING
IN FLIGHT SERVICES
We agree that when you charter a private jet, catering should be included within the cost. Therefore, wherever possible, members have the choice of electing catering options suited to their needs, as well as facilities on board the aircraft, inclusive of the quoted price to improve flight experience.
Limitations or additions may apply for short notice trips or rarity items, but we endeavour to always provide whatever you need.
AIRPORT LOUNGE & SERVICES
Wherever possible, members chartering an aircraft should have access to a private lounge prior to embarking the aircraft. If requested we can also arrange car services to/from the airport, arranged through the handler.
If access is limited, the crew and handling agent will make specific arrangements to greet you prior to boarding the aircraft.


LOCAL
AIRPORTS
We know using private aviation is about convenience and privacy, and we can provide you with information on any airport around the requested departure and arrival, suited to your needs.
We also aim to assist with providing members with the best possible way of mitigating additional costs, restrictions of major international airports or peak airport surcharges, to keep trips running smoothly.
YOUR PERSONAL ACCOUNT MANAGER
On hand all the way from the initial enquiry to landing
No generic flight teams, no fancy auto bots, just a one-to-one relationship with your Account Manager.
At Jet Members your private Account Manager will arrange the following:
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Trip analysis and recommendations on airport and aircraft intelligence based on your initial request
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Submission, negotiation, recommendation, and management of your request through our network of operators
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Creation and management of flight agreements and other associated flight documents
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Pre-flight logistical checks and monitoring
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Flight monitoring and notifications
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Post-flight checks and reports
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We also love for our Account Managers to meet our members face-to-face to get a true understanding of their needs before they fly, noting any specifics you may have and giving you the true home-from-home experience.
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